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FUNDAMENTAL PRINCIPLES
- Work consistently and diligently to increase our knowledge of our customers and their requirements.
- Give the best possible service to our customers, with prompt response to their needs.
- Deal with our customers consistently with honesty and integrity.
- Maintain a program of sound growth supported by the profitable reinvestment of retained earnings.
- Build competence and depth in our management organization to support future company growth.
- Recognize the value and potential of self-motivation of people who thoroughly understand their jobs. This means not only what associates are supposed to do, but the reasons why, thus promoting their individual initiative and thought which will be encouraged in the accomplishment of their tasks.
- Provide compensation equal to or better than prevailing rates for comparable services in the business community.
- Establish and maintain mutually beneficial long-term relationships with the companies we represent.
- Deal with our companies equitably and with integrity.
- Honor and maintain any confidential information disclosed.
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